Privacy Policy

Last updated: January 12, 2026

1. Introduction

JobPrepr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview preparation service ("Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Password (stored in encrypted form)
  • Account preferences and settings

User Content

When you use our Service, we collect content you provide, including:

  • Job descriptions you submit for question generation
  • Your interview practice responses and answers
  • Notes and other content you create within the Service

Usage Information

We automatically collect certain information when you use the Service:

  • Device information (browser type, operating system)
  • IP address
  • Pages visited and features used
  • Date and time of your visits
  • Referring website addresses

Payment Information

Payment processing is handled by our third-party payment processor (Paddle). We do not directly collect or store your credit card numbers or banking information. Our payment processor may collect payment details necessary to process your transactions.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Generate personalized interview questions based on job descriptions you submit
  • Provide AI coaching feedback on your interview responses
  • Track your interview preparation progress
  • Process transactions and manage your subscription
  • Send you service-related communications and updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. AI Processing

Our Service uses artificial intelligence to generate interview questions and provide coaching feedback. When you submit job descriptions or interview responses:

  • Your content is processed by our AI systems to generate relevant questions and feedback
  • We may use third-party AI providers to deliver these features
  • Your content may be temporarily processed by these providers but is not used to train their general AI models
  • We implement appropriate safeguards to protect your data during AI processing

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, and AI processing
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority
  • Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law or for legitimate business purposes, such as:

  • Resolving disputes and enforcing our agreements
  • Complying with legal and regulatory requirements
  • Preventing fraud and abuse

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls limiting who can access your data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Understand how you use our Service
  • Improve our Service based on usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent where processing is based on consent
  • Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at support@jobprepr.com.

10. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

For material changes, we will provide additional notice, such as an email notification or a prominent notice within the Service. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Looppl Technology Inc.

545 King Street West
Toronto, ON, M5V 1M1
Canada

support@jobprepr.com